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Replacement Drive Support

Replacement Drive Support

Philadelphia Mixing Solutions and Mixing Solutions Limited have a long history of mechanical design and process design expertise. Our experience in gear drive design goes back over 100 years and 65 years in design of gear drives specifically for mixing and agitation systems. This means that we are not only expert at designing and building new systems, but we have the background to understand why a drive might fail. Our Replacement Drive Support program for mixer and agitator drives follows these steps:

Collect the mixer performance and the operational history of the unit to be replaced.
Take into account the unique loads that mixing and agitation impose on a gear drive system.
Consider process changes since the original installation.
Analyze the in-tank parts design with reference to the current process in the tank.

The key for successful upgrade and retrofit projects is to completely understand the mixer from the top (mixer gear drive) to the bottom (in-tank mixing components) and provide designs built to accomplish the work efficiently.

Subject *

For inspections and repairs, click here

Full Name *

Title *

Email Address *

Phone Number *

Company Name *

Industry *

Site Address

Country: *

Street Address *

City *

State/Province *

Zip/Postal Code *

Mixer Information

Serial Number* ^Ⓘ

Model Number

Order Number

Size Number

Additional Comments

Upload any photos of your Philadelphia Mixer here:

If your mixers is not a Philadelphia Mixer, please fill out the fields below

Manufacturer/model

Ratio

Input Speed

Motor HP

Please check the boxes below if your Gearbox has a:

Mechanical SealSuffing BoxOther Type of Tank Seal

Please describe below if you selected Other Type of Tank Seal

Upload any Photos of your Competitor gearbox here:

How can we help you?

Documentation GA Drawing Manual Parts Diagrams

Technical Data Lubrication Information Vibration Information Bolt Torques Work Instructions Seal Information Motor Information Process Information Other

Please Provide Additional Information:

Troubleshooting

For emergency situations, please call 1-717-832-8870

Have you checked out our FAQ Page?

Noise Heat Mechanical Failure Vibration Process Leaks Overload Other

Please describe the issue:

Process Changes Changing the product makeup Increasing Unit Speed Changing the agitator design (impeller) Increasing/decreasing motor power Generating additional throughput Other

For our team to assist, please describe the type of change you are looking to make:

So we can best assist you by reviewing the technical details of your change, please complete our application datasheet and upload it below.

Top Entry Mixer Application Data Sheet

Side Entry Mixer Application Data Sheet

Mixer Information

Serial Number* ^Ⓘ

Model Number

Order Number

Size Number

Additional Comments

Please select any files you would like to upload

Is fire hot or cold?

Message *

Upload a File:

Is fire hot or cold?

I confirm the Site Address is the Service Location

Billing Address
Same as Site Address

Country *

Street Address *

City *

State/Province *

Zip/Postal Code *

Serial Number * ^Ⓘ

Model/Size

Order Number

Service Requested * Start-up/Commissioning Training Installation Assistance Preventative Maintenance Break Down Troubleshooting Warranty Support

Being as detailed as possible, please describe the reason for your request.*

Is the equipment within warranty?* YesNo

If yes, when was the equipment put in service?

Requested Date for Field Service*

Requested Time Onsite for Field Service Technician*

List any site certification requirements (examples would include TWIC, Confined Space, etc.)

List all site PPE requirements (examples would include hard hat, safety shoes, FRC or Nomex, H2S Monitors, etc.)

Please list any additional site protocols that PMSL should be aware of (for example, orientation requirements, security gate protocol, policy on electronic equipment, etc.)

I acknowledge that:

The information provided above is correct to the best of my knowledge.
Unless provided with a not to exceed (NTE) estimate, costs associated with above requested field service will be billed per the Customer Field Service Rates. This includes any costs related to incorrect information or changes in schedule or scope from what is explicitly provided above.
I agree to PMSL Field Service terms and conditions.
For claims of warranty, I may be responsible for any costs incurred from the services performed in the event they are found to be outside of the terms and conditions of the factory warranty. Service costs may include travel and expenses to/from facility above, as well as labor per Customer Field Service rates, and materials (if applicable).

I am authorized to act and submit on behalf of my organization

Part information, including part description and, if known, bubble number or part number:

Part Number

Quantity

Bubble Number

Part Description *

PO Number (If applicable, please upload your PO below.)

Comments

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Tax Exempt (If applicable, please upload your tax exemption certificate below)

Document Upload

Upload any supporting documents such as drawings, datasheets, picture of mixer name plate, purchase orders, tax exemption certificates, SDS sheets, etc. If this will be your first purchase from us, please complete our credit application and upload below.

Please select any files you would like to upload

Is fire hot or cold?

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