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Field Service

maintenanceOur dedicated team of technicians provide multiple onsite maintenance options to assist in your mixing operations:

Installation/
Commissioning

Start-up and verification of proper installation, often required in customer specifications.

Onsite Consulting & Repair

Diagnostic services with onsite repair services available at your plant location. When repairing your mixing solution onsite is not an option, the system can often be sent back to our Inspect & Repair Department.

Preventative Maintenance

Diagnostic services available at your plant location. Diagnostic and benchmark tests provided to ensure peak performance of the mixing solution and equipment.

Turnkey Services

Contact us about our removal and installation services of new mixing solutions and equipment.

Training Services

Training services for your plant team teaching proper care of mixing solutions and equipment.

For additional information, review our current field service rates and terms and conditions, or contact us.  

Submit Request

To process your field service request, please complete the form below. Once submitted, we will quickly dispatch the right resources based on your needs, maximizing your productivity!

For inspections and repairs, click here

Site Address
How can we help you?
 GA Drawing Manual Parts Diagrams
 Lubrication Information Vibration Information Bolt Torques Work Instructions Seal Information Motor Information Process Information Other

For emergency situations, please call 1-717-832-8870

Have you checked out our FAQ Page?

 Noise Heat Mechanical Failure Vibration Process Leaks Overload Other
 Changing the product makeup Increasing Unit Speed Changing the agitator design (impeller) Increasing/decreasing motor power Generating additional throughput Other

So we can best assist you by reviewing the technical details of your change, please complete our application datasheet and upload it below.

Top Entry Mixer Application Data Sheet

Side Entry Mixer Application Data Sheet

Mixer Information
Please select any files you would like to upload
Billing Address
 Start-up/Commissioning Training Installation Assistance Preventative Maintenance Break Down Troubleshooting Warranty Support
YesNo
 I acknowledge that:
  1. The information provided above is correct to the best of my knowledge.
  2. Unless provided with a not to exceed (NTE) estimate, costs associated with above requested field service will be billed per the Customer Field Service Rates. This includes any costs related to incorrect information or changes in schedule or scope from what is explicitly provided above.
  3. I agree to PMSL Field Service terms and conditions.
  4. For claims of warranty, I may be responsible for any costs incurred from the services performed in the event they are found to be outside of the terms and conditions of the factory warranty. Service costs may include travel and expenses to/from facility above, as well as labor per Customer Field Service rates, and materials (if applicable).
 I am authorized to act and submit on behalf of my organization
Part information, including part description and, if known, bubble number or part number:


Document Upload

Upload any supporting documents such as drawings, datasheets, picture of mixer name plate, purchase orders, tax exemption certificates, SDS sheets, etc. If this will be your first purchase from us, please complete our credit application and upload below.
Please select any files you would like to upload

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