Philadelphia Mixing Solutions, Ltd. Launches Authorized Service Provider Program
Philadelphia Mixing Solutions, Ltd., a global leader of in-tank mixing solutions, is pleased to announce that they have expanded their aftermarket support services through the establishment of an Authorized Service Provider (ASP) network. Adding this localized service capability will ensure that a high-quality maintenance and repair service is experienced for each of our customers through a combination of expertise, speed, convenience, reliability, and communication.
With over 60 years of mixer and agitator manufacturing experience, no one knows mixers better than Philadelphia Mixing Solutions. Our localized network of factory service centers and ASPs provide the highest level of mixer maintenance and repair service available to ensure your mixer performs at its best.
North American ASP technicians are trained and certified by Philadelphia Mixing Solutions to provide localized inspection and repair services. Having your repairs performed by an ASP ensures the use of OEM parts that meet Philadelphia Mixers high-quality standards, increasing up-time to enhance your bottom line.
“We listened to our customers’ requests to have a factory level service option available locally for their installed mixing equipment. Last year we opened our Houston Service and Technology Center,” said Mark Cardano, Philadelphia Mixing Solutions EVP, Sales & Service – Americas. “Developing an Authorized Service Provider program is a natural progression and answers the needs of our customers. The select PMSL ASPs are also our Manufacturers Representatives, so they are knowledgeable about our mixers and the benefits of our brand. With the ASP program, they can now provide 360° sales and service for our mixing products.”
Brian Verdehem, Director-Engineered Pumps of Odessa Pumps, A DistributionNow Company (NYSE:DNOW), stated, “Odessa Pumps is excited to be a part of the newly announced ASP program. Philadelphia Mixing Solutions and their ASP program goals align perfectly with the existing service and repair philosophy of Odessa Pumps. Odessa Pumps services and repairs everything that we sell, in an effort to provide our customers with the full spectrum of product support. We look forward to continuing serving the customers within our geography and industrial market with world class mixing solutions, and now repair services.”
Each Philadelphia Mixing Solutions’ ASP brings the technical expertise and geographic proximity to deliver services in the most timely and effective manner. Current ASP locations include:
Odessa Pumps – Odessa, TX
Odessa Pumps – Hobbs, NM
Odessa Pumps – Dallas, TX
Odessa Pumps – Oklahoma City, OK
R&R Machine – Salt Lake City, UT
McKenna Engineering – Gardena, CA
Westpower – Calgary, Alberta Canada
Westpower – Edmonton, Alberta Canada
Westpower – Grande Prairie, Alberta Canada
Philadelphia Mixing Solutions is expanding its ASP network, with an anticipated up to five additional locations expected to be added once training and certification of technicians has been completed.
Philadelphia Mixing Solutions factory service centers are in Houston, TX USA; Palmyra, PA USA; and Newbury, UK (Mixing Solutions Limited) for all mixers.
Philadelphia Mixing Solutions and its subsidiaries, Mixing Solutions Limited and Philadelphia Mixing Solutions Asia Pvt. Ltd., lead the industry in optimizing mixing solutions to help customers improve mission-critical mixing processes. Extensive in-house testing and analysis allows customers to visualize expected results, saving time and material costs. With operations in Palmyra, Pennsylvania; Houston, Texas; Newbury, United Kingdom; and Pune, India, Philadelphia Mixing Solutions provides innovative products, technical services and field support to customers worldwide.